Your Guide to Crisis at York & Scarborough Hospitals
1:09pm 6th January 2015
(Updated 4:47pm 6th January 2015)
The NHS has stood down a "major incident" at Scarborough Hospital but it and York Hospital are asking people to only go to A&E in a genuine emergency.
It's because of record numbers of patients, which is a national problem due to a rise in illnesses this winter. York Hospital is now looking at hiring extra nurses from Spain to help fix the problem.
Here's our guide on what it means to you:
- How long will I have to wait in A&E at York or Scarborough Hospital?
We don't know. Doctors say they treat the patients with the most serious conditions first and A&E is not run on a first come, first serve basis. Nationally, waiting times in A&E are at their highest for ten years.
At York & Scarborough Hospitals, 3,373 people were seen in the week ending the 28th December. 85% of patients were seen in less than four hours but 112 people waited more than four hours although no-one spent longer than twelve hours waiting to be seen by a doctor.
- I live in Malton or Pickering - should I go York or Scarborough Hospital?
The NHS says emergency patients will still be taken to the nearest hospital. If you do not need emergency treatment, you are being asked to avoid going to Scarborough or York Hospital to help doctors and nurses cope with the pressure of the extra patients needing help.
- I have an urgent illness that I'm concerned about but isn't an emergency - what should I do?
We are being asked to avoid going to York or Scarborough Hospital and use other alternatives instead. These include contacting your GP, going to a pharmacy, using the NHS 111 phone number or going to the urgent care centres at Malton or Selby Hospitals instead.
- I have an operation planned to take place at York or Scarborough Hospital - will it still take place?
Unless you hear otherwise from your doctor or hospital, you should assume your operation is still going ahead as normal. It is more important than ever to let the hospital know if you cannot attend your treatment so they can give the slot to someone else.
Some operations at York and Scarborough Hospital are being cancelled. Both hospitals are apologising for this and will contact you to arrange a new date for your treatment.
We'll keep you up to date with the latest on the situation at York & Scarborough Hospitals on minsterfm.com and on Minster FM.
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