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Concerns Raised About York Pay-on-Exit Car Park


8:16pm 9th July 2014

Opposition Liberal Democrats have raised concerns over changes made to a city-centre car park.

The changes mean motorists cannot pay by mobile phone at the council-owned car park on Marygate.There is also no option to pay by debit or credit card with only cash payments accepted but the city council says it will re-introduce the options later this Summer.

But opposition Liberal Democrats have criticised the move as a step backwards and claim it has not been properly advertised. They estimate the changes cost £100,000 with the installation of new ticket barriers.

Ann Reid, Liberal Democrat Spokesperson for Transport, said in a statement:

“The poorly advertised changes at Marygate represent a step-backwards for car parks in York as the pay by phone option will no longer be available meaning that motorists will no longer be able to use their cards to pay. As more and more services become cashless, it seems that Labour run York Council is going the opposite way."

“There are some serious questions to be answered about spending £100,000 on the changes at the same time as asking residents to pay £20 for their discount Minster Badge. I don’t think local people will believe this represents value for money."

“I am also concerned that these changes have been poorly advertised and many drivers will turn-up at Marygate expecting to be able to pay by card, but will instead have to trudge to a cash machine.”

Tony Clarke, head of transport at York Council, said: “The Pay-on-Exit scheme has long been called for and supported by retailers in York. The council has listened to these calls and has invested in a pilot scheme in Marygate, which officially launches this summer. As the trial has just started and systems are still being installed, card payments and new payment options will be introduced and the scheme will be extensively advertised to coincide with the official launch in the coming months. The car park was manned and there’s direct support through to the CCTV control room 24/7 for all users.”

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