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Have Your Say On Bus Services In York


9:37am 26th June 2013

People living and working in York are being given the opportunity to shape their future bus services as part of a consultation exercise.

First, one of the city’s bus operators, is looking to consult with people to find out their views on what they want from bus services and to then consider what changes can be introduced.

First say they are responsible for eleven million passenger journeys a year across a network of fifteen routes including five Park & Ride services.

Consultation begins today (Wednesday 26th June) when York’s Bus User Group will meet at York Council offices to discuss First’s current bus services.

First then plans to hold 7 public drop in sessions for anyone with a view on buses and how the services can be improved and what links they would like to see.

People who can’t make the meetings can fill in a customer survey online ( or write to First by no later than Friday 26 July.

Brandon Jones, Head of Communications for First in York said: “We are very keen to meet with our customers and the local communities in general to find out what they think of our bus services and more importantly how we can improve them to encourage more people to travel by bus.

“We want to make the best use of our buses and drivers by matching customer demand to service levels. This may mean some areas get more buses or some get a reduced service but the aim is to increase the number of people using buses in York and there is no intention to reduce the number of overall buses operating in the area.

“We have come up with a number of ways for the York community to get their views across to us, either face to face, online or in writing. We now need local people to take a small amount of time out of their daily routine to respond to us.”

Cllr Dave Merrett, Cabinet Member for Transport, Planning and Sustainability, said: “ It's clearly important that York's bus services are as effective as possible, so it's important bus users take advantage of these drop-in events and have their say on how they think services can best be modified and improved. The council is committed to working with all bus companies and all bus users in York to try and ensure we can deliver a better more comprehensive network, with good frequencies, service coverage and usage. The council recently held its first York Bus Users Group to work alongside bus users and gain valuable feedback direct on how to improve services.”


Public meetings


Tuesday 2 July - Bishopthorpe Methodist Hall, 0900-1200

Tuesday 2 July - Copmanthorpe Howell Hall, 1600 - 1900

Wednesday 3 July - Huntington Memorial Hall, 1200 - 1500

Thursday 4 July - Osbaldwick Village Hall, 1400 - 1700

Saturday 6 July - Clifton Moor Church & Community Centre, 1400 - 1700

Tuesday 9 July - Haxby & Wigginton Methodist Church Hall, 1400 - 1700

Saturday 13 July - Acomb Parish Church Hall, 0900 - 1200

Tuesday 16 July - York city centre, West Offices, 1000-1400



Go to

Write to (closing date Friday 26 July)

Freepost Licence Number RRZY - GBKG – AKYR

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