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8,000 Homes in York Entitled to Help with Energy Bills


12:05am 14th February 2013

Around 8,000 households in York are entitled to some form of assistance with their energy bills, but less than half of people in Yorkshire and the Humber eligible for help realise that they qualify, according to new research released by the Home Heat Helpline.

The Home Heat Helpline surveyed people entitled to help with their fuel bills, and found that only 38 % in Yorkshire and the Humber thought it was aimed at them. Even fewer people, 29%, had contacted their energy supplier to ask about what help is available.

The Home Heat Helpline is a free, confidential service that connects people on low incomes with support which is worth around £160 on average. The assistance available includes grants for insulation, new boilers, discounts and rebate schemes.

Christine McGourty from the Home Heat Helpline said, “We know that lots of people are looking for ways to reduce their energy bills, and that’s why we want to make sure that everyone gets the help they’re entitled to. Energy companies have committed to spending around £250 million to help people struggling to pay their fuel bills. But this new survey shows that many simply don’t realise the help is there, so we’re urging consumers to call the Home Heat Helpline so they’re not missing out on the free support that’s available.”

The helpline can be reached on 0800 33 66 99. People can call to speak to one of the friendly advisors or visit www.homeheathelpline.org.uk, where a new Energy Checker will help to show if you are entitled to help.

In the last year, over 40,000 people have called the Home Heat Helpline to claim assistance with their fuel bills.

Home Heat Helpline: 0800 33 66 99 or www.homeheathelpline.org.uk

Follow the Home Heat Helpline on Twitter for added advice and updates @HHHelpline



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