A rail strike in Yorkshire over the bank holiday weekend
6:38pm 17th August 2011
A rail strike in Yorkshire over the bank holiday weekend.
Staff at First Transpennine will walkout next week in a dispute over pay, on Wednesday and Friday.
The second date is likely to cause disruption for revellers trying to get to Leeds Festival.
The rail company operates services between Leeds, York, Sheffield, Manchester, Liverpool, Hull and Newcastle.
Statement from First Transpennine Express
We are disappointed that our driver colleagues represented by ASLEF and RMT have voted in favour of industrial action.
They have informed us that they intend to strike from 00:01 to 23:59 on Wednesday 24th August and 00:01 to 23:59 on Friday 26th August.
Details of any amended timetable for Wednesday 24th August and Friday 26th August will be issued shortly on our website.
We remain hopeful that a solution can be found and we would urge the representing unions to join us in further discussions.
FAQs (Taken from the First Transpennine Express website)
What happens if I have a ticket booked for the strike day?
We will endeavour to operate as many of our services as possible. For First TransPennine Express only tickets if you are unable to travel or choose not to travel on the date stated on your ticket, your ticket will be valid for travel up to 48 hours prior to the affected dates and up to seven days after any potential industrial action has taken place on First TransPennine Express services. We are currently in talks with other train operating companies regarding the acceptance of our tickets on their services. We will update this information when we have it. Alternatively if you choose not to travel at all then you will be entitled to a full refund for the affected journey. To claim your refund you will need to return the ticket to where it was purchased. If you have any queries about this please contact our customer relations team on 0845 600 1671 for further information.
Can I get a full refund if I am due to travel on one of the affected dates?
Yes. If you choose not to use your ticket and return it to where you bought it from they you will be entitled to a full refund. FTPE will not charge you an administration fee for this in the event of your journey being affected by the strike action.
How do I get a refund?
Unused tickets should be returned to where they were purchased from. If you have any queries about this please contact our customer relations team on 0845 600 1671 for further information.
Will I be charged an admin fee on any refund?
No, you will not be charged an admin fee in the event of your journey being affected by the strike action.
Why have your staff voted in favour of industrial action?
Our ASLEF and RMT represented colleagues have decided to take industrial action over this years pay negotiations. The company have offered all colleagues a salary increase that is in line with the average for the rest of the country. We have always sought to reward all colleagues for their contribution and overall salary increases in FTPE since our franchise began are above the overall rise in the cost of living. The company remains hopeful that a solution can be found and we would urge the representing unions to join us in further discussions.
Will you be able to run any services?
Not all our colleagues are represented by either ASLEF or the RMT and therefore those not in a union will be expected to attend work as usual during any industrial action. Additionally many of our managers have been trained and we expect to be able to operate services on the some of our routes and continue to provide the majority of our station facilities. There will be some amendments to the normal timetable and full details of these will be made available in due course.
When will details of what services you are planning to run be available?
We will make our amended timetable available as soon as we can.
I have assistance booked at one of your stations, will this still be available?
We will endeavour to provide assistance at our stations on the affected dates; however, this may not be possible at all locations. If we are unable to provide booked assistance we will make every effort to contact those affected prior to travel to discuss alternative arrangements.We recommend that all customers who require assistance on affected dates to call the Assisted Travel Team on 0800 107 2149 to get the latest information.
What happens if I have a season ticket and either choose not to travel or am unable to travel?
FTPE will declare any days that are affected by industrial action as loss days and an additional day(s) will be added to your season ticket expiry date.
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