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New Online Planning System to Launch in Selby District

Selby District Council

6:47am 23rd January 2014

Selby District Council's Planning Service has announced important improvements to the way it works in response to feedback from customers.
From next week the Council is introducing a more efficient system which will allow planning agents and residents to pre-book appointments with planning officers.

A new online form will also allow householders to make a one off payment of £25 to find out whether planning permission is needed for example for a conservatory, small extension or a garage. This has been introduced because residents were often applying for more expensive Lawful Development Certificates in order to have written confirmation of permitted developments, for example, in order to sell their properties.

Leader of the Council, Cllr Mark Crane commented, "The feedback from customers and clients was that they didn't want to wait around to speak to a planning officer face to face. This new system provides a fast, efficient, on-line service alongside the chance to receive pre-application advice at a convenient time and location.

"These changes will help us ensure we deliver the best, most efficient service - which will support investment and development in our district - key priorities for Selby District Council."

The new service begins on Monday 27 January. Householders and residents will be able to book appointments to meet planners at the Access Selby Customer Contact Centre, Selby. The new Duty Officer Service will also be extended from 2 to 5 days a week.

To make an appointment call 01757 705101. Customer are advised to complete an online form to bring to their appointment to ensure they have the relevant information, such as planning history and site constraints to enable the planning team to give the best possible advice. 

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