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Howard and Byrne Solicitors, York - Criminal Defence Specialists

Big York Survey - Raises Public's Concerns

York Council 010513

6:38am 24th September 2013
(Updated 8:35am 24th September 2013)

Almost half of people in York feel they'd have to leave the city to climb the career ladder according to a new survey. Although sixty percent told the city council's Big York Survey they did feel they had the skills needed for a job in York. But more than 4 in 10 who replied said the council wasn't doing enough to create jobs or boost the economy.

The Big York Survey was done to get people's views on council services and the city. It saw people express high satisfaction with living in the city and the high quality of life in York, but an overall reduction in satisfaction with the authority, citing street cleansing, traffic flow and health services as important areas for improvement.

The council’s bi-annual staff survey showed an improvement in employees feeling that they are enabled to make decisions with regard to their own work and in being supported by management and their peers, but an increased workload resulting from staff reductions was raised as an ongoing concern.

Kersten England, chief executive of City of York Council added: “ We are facing an unprecedented challenge similar to all councils and that is one of continuing to secure the delivery of key services and meeting resident expectations, despite significant reductions in Government funding. This is reflected in results of the second annual Big York Survey, however we are not complacent and are taking action to address the areas of improvement identified, as part of our ongoing drive to get the best for our residents and the city as a whole.

“I’m pleased to see a recognition that our financial planning is sound and that we are already on the path to delivering innovative ways of delivering services with this in mind. We are in full agreement that these need to be expanded, built upon and sustainable to ensure York residents continue to benefit long-term. The systems and processes we are putting into place reflects our ongoing drive to ensure that residents are not only fully aware of the impact to front line services of any decisions made, but they are part of this decision making process wherever possible”.  

Labour Leader of City of York Council, Councillor. James Alexander said:

“No other York council leader has ever undertaken a commitment to so many public meetings, speaking to residents in every York community, as I will over the coming year. As our city continues to face big challenges over government spending cuts and rising demand for services, I want to hear what residents have to say directly and have proper face to face conversations, a meaningful dialogue about what is important to them and how we secure the best future for residents in all our communities”.

Councillor Keith Aspden, Leader of the Liberal Democrat Group on City of York Council, said:

“These results send a clear message to the Labour Council. Residents believe the Council is failing to support economic growth and jobs in York. It is failing to improve bus services and failing to deliver basic services such as street cleaning. After Labour destroyed the ward committee system residents do not feel they can influence decisions in their communities. It is time for Labour to listen to local people and rethink the way they are running the Council”.

City of York Council Cabinet members will look at the findings from the Big York Survey and its own Staff Survey, at a meeting on 1 October 2013.

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